Find the right help desk software
for your UK team
Independent comparisons, real UK prices, and honest verdicts — written by a UK IT & Facilities Manager who has run a service desk for years.
Try the Cost CalculatorCost Calculator
LiveCompare annual costs for your team size across 6 platforms.
Best for UK Small Business
LiveThe hub guide — find the right tool for your sector.
Best for UK Charities & Non-Profits
LiveFree tiers, TechSoup pricing, and GDPR compliance.
Best for UK Schools & MATs
LiveICO compliance, MIS integration, MAT management.
Best for UK MSPs
LiveMulti-tenancy, SLA management, RMM integration.
Best for UK Logistics & Manufacturing
LiveShift-based ops, asset management, WMS integration.
Best Internal IT for UK SMEs
LiveITSM, asset tracking, and change management.
Best for UK E-commerce & Retail
LiveLive chat, Shopify integration, order support.
Best for Accountancy & Professional Services
LiveCRM integration, client portals, data protection.
Best for UK Property & Lettings
LiveTenant maintenance, deposit disputes, live chat.
Freshdesk vs Zoho Desk
LiveHead-to-head for UK small businesses — pricing, features, verdict.
Freshservice vs Jira Service Management
LiveITSM comparison for UK IT teams — ITIL, assets, dev integration.
Best Zendesk Alternatives UK
LiveThe best options after Zendesk's price rises — with migration guide.
Best Free Help Desk Software UK
LiveHonest guide to free tiers — what they include and where they stop.
Best Live Chat & Ticketing UK
LiveOne tool or two? How to pick the right combination.
The owner is a UK IT & Facilities Manager who actually runs a service desk — not an SEO agency or vendor-paid reviewer.
Prices in GBP, GDPR data residency flagged, UK support hours checked. Not a US review with "£" swapped in.
Rankings are never paid for. Affiliate links are clearly labelled. Our reputation depends on honest advice.